Privacy Policy

Introduction

Tokalpha Labs ("we," "us," "our," or "Tokalpha") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tokalpha.ai (the "Website"), or interact with us.

1. Information We Collect

Contact Information

Name, email address, organization/affiliation, message content when you use contact forms, collaboration inquiries, newsletter sign-ups, or other submission forms.

Usage Data

Pages viewed, referral source, time spent on pages, approximate location (city/region level), device type, browser type, timestamps, and other analytics data.

Cookies and Similar Technologies

Small files stored on your device that help us understand your usage. See our Cookie Policy for details.

2. How We Use Your Information

We use collected information to:

• Respond to your requests and provide information you ask for.
• Send research updates if you subscribe to our newsletter (you can unsubscribe anytime).
• Improve the Website and user experience.
• Conduct research and analytics to understand which content is most valuable to researchers, partners, and institutions.
• Prevent fraud, abuse, and security threats.
• Comply with legal obligations.

3. Legal Basis for Processing (GDPR / Privacy Laws)

Depending on your location:

• Consent: For newsletter subscriptions and optional data collection.
• Legitimate interests: To improve our Website, prevent abuse, and understand research community needs.
• Contractual necessity: To fulfill requests you initiate.
• Legal obligation: To comply with applicable law.

4. How We Share Your Information

We do not sell personal information. We may share limited information with:

Service Providers

• Hosting providers (e.g., Vercel, AWS).
• Email delivery services (e.g., SendGrid, Mailchimp).
• Analytics providers (e.g., Google Analytics, Plausible).

These providers are contractually bound to use data only for providing services.

Legal and Safety

When required by law, court order, or to protect the rights, privacy, safety, or property of Tokalpha Labs, users, or the public.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

5. Data Retention

• Contact inquiries and messages: Retained as long as necessary to respond and maintain collaboration history (typically 1–2 years unless you request deletion).
• Newsletter subscribers: Retained until unsubscription; then suppressed from future sends (may be retained for compliance).
• Technical logs and analytics: Retained for 90 days to 1 year for security and performance purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information.
• Correct inaccurate data.
• Delete your data (right to be forgotten).
• Withdraw consent (e.g., unsubscribe from newsletters).
• Data portability (receive your data in a portable format).
• Object to processing under certain circumstances.

To exercise these rights, contact: contact@tokalpha.ai

7. Security

We use reasonable technical and organizational safeguards to protect information against unauthorized access, alteration, or destruction. However, no system is 100% secure; we cannot guarantee absolute security.

8. International Data Transfers

If you access the Website from outside the United States, your information may be processed and stored in the U.S. or other jurisdictions where our service providers operate. By using the Website, you consent to such transfers.

9. Children's Privacy

The Website is not directed to children under age 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly. Contact us if you believe we have collected a child's information.

10. Third-Party Links

The Website may link to third-party websites. We are not responsible for their privacy practices or content. Review their privacy policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be reflected with an updated "Last Updated" date. Continued use of the Website constitutes acceptance of changes.

12. Contact Us

Tokalpha Labs

Email: contact@tokalpha.ai

Location: Chattanooga, Tennessee, USA

If you have questions about this Privacy Policy or our privacy practices, please contact us.